Last Updated February 25,2021.
Thank you for purchasing products from our store. We hope you are happy with your purchase. However, If you are not completely satisfied or not getting results with your purchasing products for any reason. You may return it to us for a full refund or an exchange. Please read complete our return policy and then apply. You can return your product with 14-days.
How to Return a Product?
Take pictures of your product and write email or send on whatsapp. Make sure your have printe and past your Return Label on your parcel at the time of dropping it off at TCS Centers.
Email: [email protected]
Condition for Return:
- The product must be unused, unworn, unwashed, and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
- The product must include the original tags, user manual, warranty cards, freebies, and accessories.
- The product must be returned in the original and undamaged manufacturer packaging/box. If the product was delivered in the second layer of packaging, it must be returned in the same condition with the return shipping label attached. Do not put tape or stickers on the manufacturer’s box.
Note: It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return.
If you receive damage, use, incorrect or incomplete at the time of delivery. Please write us email or WhatsApp with pictures and print label.
We accept return for these categories: Men’s Fashion, Women Fashions, Kids Toys, Kids Fashion, Innerwear, Swimwear, eyewear, jewelry, watches, duffel bags, shoe-care.
For device related issues after usage or the expiry date of the return window, warranty or brand warranty. Our details can be found on the invoice.
Note: If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
After review your product, If your product is eligible for a refund, you can choose your preferred refund method base on the below method. The shipping fee is not refunded with the amount paid for your returned product.
You can receive your refund by following ways:
Debit/ Credit and Master Card:
Receive in 4 working days.
Curious Cutey Wallet:
1 working day.
Easypaisa or Jazzcash Wallet:
4 Working Days
Cash on Delivery:
Curious cutey wallet in 1 working day.